Terms and Conditions

Effective Date: 25 October 2024

Welcome to Ngaibee! These terms and conditions outline the rules and regulations for the use of our website, located at ngaibee.com.sg. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Ngaibee if you do not accept all the terms and conditions stated on this page.

1. General Information

  • Ngaibee provides flooring solutions, including installation, maintenance, and consultancy services.
  • These terms apply to all users of the website, including customers, vendors, and any visitors accessing information or services.

2. Intellectual Property

  • All content on this website, including text, images, videos, logos, and designs, are the property of Ngaibee and protected under intellectual property laws. You are prohibited from copying, reproducing, or redistributing any part of this website without our prior written consent.

3. User Responsibilities

  • You agree to use the website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the website.
  • You agree not to use any content or services provided on the website for commercial purposes without obtaining permission from Ngaibee.

4. Accuracy of Information

  • While we make every effort to ensure that all information on our website is accurate and up to date, we do not warrant the completeness or accuracy of the information provided. Services and pricing may be subject to change without notice.

5. Pricing and Payments

  • All prices listed on the website are subject to change. We reserve the right to modify the prices of products and services without prior notice.
  • Payment terms will be specified at the time of service or contract signing, and failure to make timely payments may result in service delays or cancellations.

6. Installation and Services

  • All installations and services provided by Ngaibee will be carried out according to industry standards.
  • Any project timelines provided are estimates and may be affected by external factors, including product availability, site conditions, or client requirements.
  • The client is responsible for ensuring that the site is prepared for the installation as agreed upon, including providing access to electricity, water, and other necessary facilities.

7. Warranties

  • We provide warranties for our flooring products and services based on manufacturer guidelines and industry standards. Warranty periods and coverage will be explicitly stated in your service agreement or invoice.
  • Warranty claims must be made within the specified warranty period and may require an inspection by Ngaibee to determine the validity of the claim.

8. Limitation of Liability

  • Ngaibee shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
  • Our liability is limited to the amount paid by the customer for the specific service or product in question.

9. Third-Party Links

  • Our website may contain links to third-party websites or services. We do not have control over these third-party sites and are not responsible for their content, policies, or practices.

10. Cancellation and Refund Policy

  • Clients may cancel services by providing written notice prior to the scheduled start date. Cancellations made within a day may be subject to a cancellation fee.
  • Refunds will only be provided for services not rendered or products not yet delivered, and any deposits made are generally non-refundable unless otherwise stated in the service agreement.

11. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

12. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Singapore, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Singapore.

13. Changes to Terms

  • We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website will be considered acceptance of any new terms.

Contact Us If you have any questions or concerns about these terms, please contact us at: